Dynamic FM Awarded Six-Year Gas Servicing & Maintenance Contract with Housing 21
Another proud announcement for Dynamic FM – that we have successfully resecured the Gas Servicing & Maintenance contract for Housing 21, a leading provider of retirement housing and extra care properties for older people across the UK. This six-year contract reflects Dynamic FM’s commitment to delivering consistent, high-quality services in partnership with Housing 21.
This achievement follows a rigorous tender process and demonstrates our continued excellence in providing safe, reliable, and efficient gas servicing and maintenance solutions. The contract will play a vital role in supporting Housing 21’s mission to offer well-maintained homes for older adults, ensuring their properties remain safe, warm, and compliant with industry standards.
Contract Overview
Dynamic FM will manage the periodic servicing, inspections, and responsive maintenance of 1,520 individual heating appliances and 38 communal heating installations across Housing 21’s properties. This comprehensive contract includes a range of services designed to ensure tenants’ safety and comfort while supporting Housing 21 in meeting its obligations as a landlord.
The contract, let under the NHF Form of Contract 2011 (Gas and Heating) (Rev 7: 2020), adopts a 3-Star service level agreement. It is structured as an “all-inclusive” package, incorporating the National Housing Federation’s Schedule of Rates (M3NHF 7.2 Version), ensuring transparency and efficiency in cost management.
Scope of Works
Dynamic FM’s responsibilities under the contract include:
- Safety Checks: Ensuring all heating systems and appliances meet strict safety requirements.
- Periodic Servicing and Inspections: Regular servicing to maintain efficiency and compliance.
- Routine Maintenance: Proactive care to minimise disruption and extend the life of equipment.
- Fault Diagnosis: Swift identification and resolution of any heating or gas system issues.
- Responsive Maintenance: Rapid response to repair needs, keeping residents comfortable year-round.
- Out of Hours Emergency Work: 24/7 availability to address urgent issues, prioritising tenant safety.
- Technical Inspections: Comprehensive assessments of systems to uphold Housing 21’s standards.
- Mutual Exchange Gas Tests: Ensuring safe and compliant gas systems during property exchanges.
A Trusted Partnership
This renewed contract builds on Dynamic FM’s longstanding partnership with Housing 21, a relationship founded on trust, reliability, and shared values. Our team understands the importance of delivering exceptional service to properties that house older and vulnerable individuals, and we are committed to going above and beyond to meet their needs.
Delivering Excellence
Dynamic FM’s dedicated team of skilled engineers will use the latest tools and technologies to deliver efficient, effective maintenance solutions. Our robust out-of-hours emergency response ensures tenants’ safety and comfort, even during unforeseen circumstances.
By maintaining high standards of performance and compliance, Dynamic FM aims to help Housing 21 achieve its goals of providing safe, high-quality housing.
Looking Forward
We are honoured to continue serving Housing 21 and its residents, reinforcing our position as a trusted partner in the housing sector. This contract reaffirms our dedication to excellence in gas servicing and maintenance, and we look forward to another successful chapter in our partnership.
